Privacy Policy

When you use our services, you're trusting us in providing the best experience possible. We take that seriously and work hard to deliver the best service we can.

Other Policies

To best serve you, we have other policies that you may find useful.

Shipping Policy

Return Policy

By providing information when using the Orivis website, customers agree that their personal information will be collected and used according to this policy. If customers do not agree with this policy, please stop providing us with any personal information or exercise the rights mentioned in Section 7 below. We have the right to modify and supplement this policy to improve it at any time. We encourage customers to regularly review this personal information privacy policy to get the latest updates to ensure customers know and exercise their right to manage their personal information.

Orivis guarantees to absolutely protect users' personal information on the website. We will store user information for the period prescribed by law or for some purpose. In addition, Orivis users, members, or customers can access the website without having to provide any personal details. At that time, you are anonymous and we cannot know who you are until you log in to your personal account.

1. Purpose and scope of collection

The collection of information data mainly on the Orivis website is determined when you want to use the website's services (purchase or view products). We collect personal information only to serve the following purposes:

Collection purposes:

• Orders: To create and process issues related to orders.
• Account maintenance: To create and maintain customer login accounts with us, including loyalty programs or reward programs accompanying customer accounts.
• Customer service: Including responses to customer requests, complaints, and feedback.
• Security: To serve account authentication purposes to prevent account sabotage/forgery activities.
• Legal requirements: Depending on legal regulations at different times, we may collect, store, and provide information at the request of authorized state agencies.

Personalization:

We may aggregate the collected data to have a more complete view of a consumer and thus allow us to serve customers better in aspects including but not limited to:

• To improve and personalize customer experience on the website
• To improve utilities, services, adjust them to suit personalized needs and come up with new service ideas
• To adjust products/advertisements suitable for customer interests.

We collect, store, and process customer information for the transaction process, for future notifications, or to provide services. We do not limit the types of personal information collected: title, name, gender, date of birth, email, address, phone number, fax,...

We will use the information you have provided to process orders, provide services and requested information through the website and at the customer's request. If you do not want to receive any marketing information from us, you can refuse at any time.

Order details will be stored by us, but for security reasons, we will not disclose them directly. You understand and commit to keep your personal data confidential and are not allowed to disclose it to third parties.

2. Scope of information use

Personal information collected will only be used by Orivis website internally and for one or all of the following purposes:

• Customer support
• Provide information related to services
• Process orders and provide services and information through our website as requested by you
• We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.
• In addition, we will use the information you provide to support customer account management; confirm and execute financial transactions related to your online payments.

3. Information storage time

Customer personal information will be stored until the customer requests cancellation or the customer logs in and performs the cancellation themselves. In all cases, customer personal information will always be secured on the Orivis website.

4. Who can access the information

Entities that can access customer personal information fall into one of the following cases:

• Service providers: Partners who provide services related to order fulfillment and are limited to necessary information as well as applying regulations to ensure customer information security and safety.
• Third-party service providers: We may use services from a third-party service provider to perform some activities related to the website and when that third party may access or process this information during the provision of those services. We always require that this third party must comply with all regulations regarding the protection of information related to customers.
• Government agencies: We will provide customer information when requested by authorized government agencies, and the provision of information will be carried out in accordance with legal regulations.
• Business transfer: In case of merger, division, partial or total consolidation of the company, the purchasing individual/organization will have the right to take over and access the information we store, including customer personal information.

5. Address of the unit collecting and managing personal information

Asia Target Co., Ltd.

Headquarters: 372/3 Dien Bien Phu, Ward 17, Binh Thanh, Ho Chi Minh City.

Phone: 0393.432.689: 0393.432.689

Email: info@asiatarget.com.vn: info@asiatarget.com.vn

Website: orivis.com.vn

6. Methods and tools for users to access and edit their personal data

Customer rights regarding personal information:

• Customers have the right to provide/modify/supplement/cancel part or all of their personal information at any time.
• Customers have the right to self-check, update, adjust their personal information by logging into their account and editing personal information or requesting us to perform this.